Frequently asked questions
If you have questions about our process, don't hesitate to reach out! Our team is more than happy to help explain things in more detail.
What kind of photos should I upload?
Upload 10-20 close-up selfies of the same person. For best results, make sure you upload a diverse selection of images, from a variety of backgrounds, lighting, facial expressions, attire, and angles.
Can I get a refund?
Yes! We offer full refunds if you don't create your headshots or if your headshots don't look like you.
Are my photos safe?
We're commited to handling your data with privacy. We're an independent company and are 100% supported by your purchases, nothing else. We will never sell your data to anyone. We use AES256 encryption and our databases are hosted in the US with SOC 2 and ISO 27001 certified providers. Want to remove any of your images? Send us an email anytime.
Can I upload pictures of minors?
Absolutely not! This is against our terms of service. Please only upload photos of adults which you own the rights to (such as yourself).
It's been 60 minutes but I still don't see my photos! What should I do?
If you don't see your photos in your creations
it is probably because our servers are overloaded. Please check back in 30 minutes.
What is the picture quality like?
Though 95%+ of our users are happy with their headshots, a small percentage of users will not receive great headshots due to the randomness of AI. For these instances, we offer free redos or refunds.We offer a 100% money-back guarantee!